Returns and Refund Policy
Dont LOVE Them? ...No problem
LAZRUS clubs are backed for 30 days and warranty of 1 year.
Easy 3 step return & refund policy:
- Write us at firstname.lastname@example.org and let us know.
- Pack them back up in the original package and send them (please have your order # in package).
- We refund you after the clubs are received
Although we never anticipate you will want to return your amazing clubs and since golf clubs can never be sold as new after use, there is a 10% restocking fee for all returns. Return shipping is paid by buyer.
NOTICE: International order taxes and associated duties will be paid by the buyer.
NOTICE: International return shipping will be paid by the buyer
If the shipment is refused purposely by the customer, the customer is liable for getting it back to our location, then we would issue a refund upon its arrival.
In short, we have a seamless return policy for the very small amount of people who might want to return them. We are here to provide golfers with amazing clubs at an unbeatable price. We aren't here to create headaches. We're here for you.
To be eligible for a full return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Used clubs have a 10% restock fee since we will most likely have no use for them.
To complete your return, we require a receipt or proof of purchase.
Any item that is returned more than 30 days will not be accepted.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
USED OR DISCOUNTED CLUBS CAN NOT BE RETURNED OR REFUNDED.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: PO box 7382 Boise, Idaho 83707.
To return your product, you should mail your product to: PO box 7382 Boise, Idaho US 83616
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.