Returns & Refund Policy
Dont LOVE Them? ...NO problem
Made in the same factory as the "top" clubs in the world - LAZRUS clubs are backed for 60 days and warrantied for 1 year. Our wedges are forged and the best on the market hands down - All for 1/3 the price.
Easy, no hassle 3 step return & refund policy:
- Write us at firstname.lastname@example.org and let us know.
- Pack them back up in the original package and send them (have order # in package).
- We refund you.
Although we never anticipate you will want to return your amazing clubs and since the clubs are used we have a small 10% restocking fee once we receive them.
In short, we have a seamless return policy for the very small amount of people who might want to return them. We are here to provide golfers with amazing clubs at an unbeatable price. We aren't here to create headaches. We're here for you.
Our policy lasts 60 days as an on course guarantee. We believe you will love your clubs but if you don't our policy is simple. withun 60 days, swing your clubs 250 times and if you don't love them send them back.
To be eligible for a full return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Used clubs have a 10% restock fee since we will most likely have no use for them.
Additional non-returnable items:
Downloadable software products
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error will be assessed 10% restock fee. If anything that is returned is missing any part (grip head or shaft, will be assessed and prorated fairly).
Any item that is returned more than 60 days will not be accepted.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: PO box 1505 Eagle Idaho US 83616.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: PO box 1505 Eagle Idaho US 83616
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.